Logs not downloading correctly. Problem is not able to try. need logs to confirmation logs.
Everyone got that?
Wednesday, March 16, 2022
Saturday, May 25, 2019
Overheard at the Office #80
Ticket: Garage door on [REDACTED] site, using Cell Phone to communicate to the door to OPEN and CLOSE.
Client has spoken with [Manufacturer] and [ISP] and they indicate that it is a FIREWALL That is not allowing the gateway the gateway to communication (grammar belongs exclusively to client)
Me: Can you give me the IP address of device controlling the door?
Client: no
Me: Can you give me the IP address or URL of the cloud service communicating with the controller?
Client: no
Me: <head slamming on desk>
Client: so can you fix your firewall?
Me: I searched the SIEM for Garage Door and it unfortunately came back with nothing.
Client: OK, I'll call [ISP again]
Client has spoken with [Manufacturer] and [ISP] and they indicate that it is a FIREWALL That is not allowing the gateway the gateway to communication (grammar belongs exclusively to client)
Me: Can you give me the IP address of device controlling the door?
Client: no
Me: Can you give me the IP address or URL of the cloud service communicating with the controller?
Client: no
Me: <head slamming on desk>
Client: so can you fix your firewall?
Me: I searched the SIEM for Garage Door and it unfortunately came back with nothing.
Client: OK, I'll call [ISP again]
Saturday, May 11, 2019
Overheard at the Office #79
Ticket: User reported that he got a LinkedIn invite from his supervisor. He accepted the invite, and now he's getting a ton of inappropriate emails coming from LinkedIn and LinkedIn users. He would like it scrubbed from his computer and profile.
Saturday, March 16, 2019
Saturday, February 2, 2019
Overheard at the Office #77
This dates back several years ago when I locked myself out of my Cisco account and was trying to do a password reset. The following is a summary of the email back and forth across a little over a week.
Me: I'm trying to do a password reset but I'm not getting the email.
Cisco: We sent an email to ********@gmail.com. We'll send another.
Me: My email is ********a@gmail.com, not ********@gmail.com.
Cisco: Sorry for the confusion, we'll send an email to ********@gmail.com
Me: As I said, that's not my email address, please stop sending emails to it.
Cisco: Sorry for the confusion, we're sending an email to ********@gmail.com
Me: ARE YOU FREAKING KIDDING ME?
In the end, I had to create a new account and move my certification profile over to it. Surprisingly, this same guy somehow managed to get that done correctly.
Me: I'm trying to do a password reset but I'm not getting the email.
Cisco: We sent an email to ********@gmail.com. We'll send another.
Me: My email is ********a@gmail.com, not ********@gmail.com.
Cisco: Sorry for the confusion, we'll send an email to ********@gmail.com
Me: As I said, that's not my email address, please stop sending emails to it.
Cisco: Sorry for the confusion, we're sending an email to ********@gmail.com
Me: ARE YOU FREAKING KIDDING ME?
In the end, I had to create a new account and move my certification profile over to it. Surprisingly, this same guy somehow managed to get that done correctly.
Saturday, January 26, 2019
Overheard at the Office #76
Coworker 1: Someone's messing with Symantec again!
Coworker 2: What?
Coworker 1: Every time someone messes with Symantec, my computer doesn't work!
Coworker 2: There was no scheduled maintenance this week....
Coworker 1: Every time they mess with Symantec, the screen is up when I come in in the morning.
Coworker 2: That's the disk encryption login. You have to put your password into that literally every time your computer boots up.
Coworker 1: I don't know about all that, but someone's been messing with Symantec again. I'm not going to be able to get anything done today.
Coworker 2: What?
Coworker 1: Every time someone messes with Symantec, my computer doesn't work!
Coworker 2: There was no scheduled maintenance this week....
Coworker 1: Every time they mess with Symantec, the screen is up when I come in in the morning.
Coworker 2: That's the disk encryption login. You have to put your password into that literally every time your computer boots up.
Coworker 1: I don't know about all that, but someone's been messing with Symantec again. I'm not going to be able to get anything done today.
Saturday, January 5, 2019
Overheard at the Office #75
ticket title: connectivity issue
ticket body: firewall blocking vendor from getting to postage machine.
No contact, no idea who the vendor is, no idea what this "postage machine" is. Sigh.
Saturday, August 5, 2017
Overheard at the Office #74
Him: did you write me that powershell?
Me: the script is right there in the page you sent me......
Him: So how do you powershell?
Me: save the file and run it?
Him: uh...
Me: the script is right there in the page you sent me......
Him: So how do you powershell?
Me: save the file and run it?
Him: uh...
Saturday, May 27, 2017
Overheard at the Office #73
<<name redacted>> has started investigating why these machines are not in Activate Director. He'll be reaching out to you later today.
While he's at it, I don't think any of our machines are in activate director.
While he's at it, I don't think any of our machines are in activate director.
Saturday, May 20, 2017
Overheard at the Office #72
Every piece of software in use at the company could be found in the IT share on the server. Every directory inside of the share contained a text file called "This torrent downloaded from Demonoid.txt." Management claimed to have no idea.
Saturday, May 13, 2017
Overheard at the Office #71
The year is 2014. The entire company runs on a single SBS2003 server. The owner allegedly backs everything up to a thumbdrive. Which never leaves the server. Which has never been checked.
And I guess we can say which may or may not even be still in the server for all anyone there knows.
And I guess we can say which may or may not even be still in the server for all anyone there knows.
Saturday, May 6, 2017
Overheard on Reddit #3
This thread is full of absolute gold.
https://www.reddit.com/r/sysadmin/comments/6825i7/if_gordon_ramsay_did_a_show_called_it_nightmares/
https://www.reddit.com/r/sysadmin/comments/6825i7/if_gordon_ramsay_did_a_show_called_it_nightmares/
Saturday, April 29, 2017
Overheard at the Office #70
Me: Are you able to ping the device?
Coworker: Yes
Coworker opens a command prompt, types ping xxx.xxx.xxx.xxx
Coworker: See??
Me: it says "destination host unreachable"
Cowoker: <<crickets>>
Me: you can't ping it.....
Coworker: Yes
Coworker opens a command prompt, types ping xxx.xxx.xxx.xxx
Coworker: See??
Me: it says "destination host unreachable"
Cowoker: <<crickets>>
Me: you can't ping it.....
Saturday, April 22, 2017
Overheard at the Office #69
Coworker A: I'm here about the device you've been looking for that was on the vulnerability scan.
Coworker B: Yeah, it says it's a Cisco router.
Coworker A: There's no Cisco routers in this space. The inventory says that IP address is some sort of postage meter.
Coworker B: If we have one of those, it would be over here, but I don't think that's right....
<<the two walk off in search of the device, then come back 5 minutes later>>
Coworker B: Well, it said it's a Cisco router, so that's what we should be looking for.....
Again, there's no Cisco routers (or any other router for that matter) here in this office.
Coworker B: Yeah, it says it's a Cisco router.
Coworker A: There's no Cisco routers in this space. The inventory says that IP address is some sort of postage meter.
Coworker B: If we have one of those, it would be over here, but I don't think that's right....
<<the two walk off in search of the device, then come back 5 minutes later>>
Coworker B: Well, it said it's a Cisco router, so that's what we should be looking for.....
Again, there's no Cisco routers (or any other router for that matter) here in this office.
Friday, April 14, 2017
Overheard at the Office #68
It's been a while since I've overheard something that's inspired me to post. But today it happened.
Person A (who is off today), calls in to Person B to ask Person C to water Person D's plant.
If person D doesn't care enough about the plant, then WTF Person A?
Person A (who is off today), calls in to Person B to ask Person C to water Person D's plant.
If person D doesn't care enough about the plant, then WTF Person A?
Saturday, January 7, 2017
Overheard at the Office #67
Coworker #1: I cannot access these VM's to remediate them.
Coworker #2: That is because they no longer exist.
Coworker #1: They keep showing up in the scan. You need to remediate them because apparently only you have access.
Me: I had no problem accessing them when they still existed. Just mark them complete, they're gone.
Coworker #1: But they're in the scan....
Me: The scan was done almost 3 weeks ago now. I can assure you that the scan is not hitting things that no longer exist.
Coworker #1: That's kind of what they've been telling me. But time will tell....
In other words, Coworker #1 is still not convinced that the Nessus scan is unable to analyze non-existent machines each month. He still feels there's a good chance they'll show up again next month. This email conversation took place over several days.
Coworker #2: That is because they no longer exist.
Coworker #1: They keep showing up in the scan. You need to remediate them because apparently only you have access.
Me: I had no problem accessing them when they still existed. Just mark them complete, they're gone.
Coworker #1: But they're in the scan....
Me: The scan was done almost 3 weeks ago now. I can assure you that the scan is not hitting things that no longer exist.
Coworker #1: That's kind of what they've been telling me. But time will tell....
In other words, Coworker #1 is still not convinced that the Nessus scan is unable to analyze non-existent machines each month. He still feels there's a good chance they'll show up again next month. This email conversation took place over several days.
Saturday, December 17, 2016
Overheard at the Office #66
Coworker #1: when I erase a word with a pencil where does it go?
Coworker #2: some people would you just destroy a machine that is because of the lead creates something we can't explain. symbols craete tools or machine in different dimension
Cocaine is a hell of a drug --Rick James
Coworker #2: some people would you just destroy a machine that is because of the lead creates something we can't explain. symbols craete tools or machine in different dimension
Cocaine is a hell of a drug --Rick James
Saturday, December 10, 2016
Overheard at the Office #65
non-IT coworker: What is JavaScript?
"IT" coworker: It's like Adobe, but it's for text... like printers. printers use Java.
incoherent rambling
"IT" coworker: Adobe uses graphics, Java uses text.
me: **quietly slips on headphones to drown out the rest**
"IT" coworker: It's like Adobe, but it's for text... like printers. printers use Java.
incoherent rambling
"IT" coworker: Adobe uses graphics, Java uses text.
me: **quietly slips on headphones to drown out the rest**
Saturday, November 5, 2016
Overheard at the Office #64
Me (on Skype): I'm not feeling too hot today, I'm going to work from home.
Coworker (on Skype): Thanks for not sharing.
Me: Good thing for everyone at the office the Internet came back on this morning here.
Coworker: There's no Internet where you are?
Me: Yes. It's out and I'm connected telepathically.
Coworker (on Skype): Thanks for not sharing.
Me: Good thing for everyone at the office the Internet came back on this morning here.
Coworker: There's no Internet where you are?
Me: Yes. It's out and I'm connected telepathically.
Saturday, October 29, 2016
Overheard at the Office #63
While interviewing for a technical position, $CANDIDATE uses this opportunity to push $BOYFRIEND for the position of sales manager, which is not a currently open position. Instead of, you know, selling herself for the position she was interviewing for.
$CANDIDATE went on and on about how our current sales manager couldn't possibly be as good as $BOYFRIEND, and we were losing sales due to our current sales manager's incompetence.
Apparently, $CANDIDATE was not aware that the operations manager she was interviewing with was also the sales manager.
Neither $CANDIDATE nor $BOYFRIEND were hired.
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