Overheard at the Office #59

Thankfully this was an internal ticket, only visible to us.  Glad to see the phone is being consulted on matters.

$CLIENT = our client the meeting was for.
$US = our company


"Meeting between:  $CLIENT, Their Phone and their builder and $US.

Overheard at the Office #58

Another ticket gem. Again, this is visible to the client.

"When signing in will take for ever to open . Will all do not responding. Starting in the morning."

Overheard at the Office #57

Coworker: I can't get to the shared drive of this desktop.
Me <<walks over and looks>> Sigh.
Coworker: What?
Me: That's an RDP session
Coworker: Yeah, I can't RDP into the shared drive.
Me <<walks away>>

Box Mitch Update

In a previous post, I told the tale of Box Mitch.  Box Mitch is a favorite of ours still, and even though none of the parties involved work there still, it still comes up in conversation.

Recently, while pursuing Reddit, I found Box Mitch a friend.  Introducing Cardboard Kevin!

Overheard at the Office #56

A ticket was entered to ask a question:  "In order to get VPN, do your computer at work need to be on standby/sleep mode/lock? If all power is off, can you still get VPN?"

Yes, you can absolutely connect to a computer that is turned off.

Overheard at the Office #55

Keeping with the theme of last week's post, here's another case of Mitch having a different conversation than everyone else and getting upset.

We were discussing phone lines, I don't know why.  Mitch, obviously being confused about the difference between the number of wires and the number of pairs, kept arguing that there were 4 pairs of wires in a phone line.  Even clarifying that 2 pairs is 4 wires didn't clear it up for him.  He kept arguing his point for 30 minutes, even after everyone else got up and left the room.

I bet Mitch was really fun for client's calling in.

Overheard at the Office #54

Mitch was having a conversation with $CLIENT about a new remote access need for $CLIENT's network.

Mitch suggested setting up VPN access for the handful of users, but $CLIENT was hearing VNC, which is something that he had used internally in the past.

The conversation went on for a while.  Mitch was repeatedly saying VPN is secure and citing reasons.  $CLIENT was repeatedly saying VNC was not secure, and citing reasons.

Yes, they were each having a different conversation, and neither one realized it.