Monday, February 29, 2016

Overheard at the Office #37

There was only one phone line to the office and Donald was first in line to answer incoming calls. When someone called in, he would transfer the call to the appropriate party.  If said party was at their desk and picked up, all was good.  However, if they weren't, that person would come in the next morning and find a voicemail of Donald saying Hello over and over again because he didn't get the difference between someone picking up and voicemail picking up. 


Hello?        Hello?          Hello?        Hello?


Mitch saved one of these voicemails where the Hello's went on for at least 3 minutes, and then before hanging up you could hear Donald grumbling "Doesn't anybody work back there anymore?"

Thursday, February 25, 2016

Overheard at the Office #36

User submits a ticket stating that he can't see emails for today in Outlook.  Previous days are fine however, as is the OWA page. User just so happens to be one of the owners of the client, no big deal right?


Mitch gets the ticket and updates it asking when he can look at the machines. This of course sends an email to the client which he will never see.  A few hours later I see this ticket, put 2 and 2 together and give client a call.  It turns out he hit the little arrow to collapse today, and hitting it again restored visibility of today's email.  "I guess I've got a trigger finger," laughed the client.

But how are you going to send someone an email that you know they'll never see?

Thursday, February 11, 2016

Overheard in My Livingroom #2

A computer that I was asked to take a look at. Surprisingly, it was a software issue, not an overheating GPU.