Friday, December 12, 2014

My Number One Requested Feature

On all of these printer/scanner/fax combo units, there is a web page to manage the settings. In it, among other things, you can set it up to scan and send to an email address. They give you somewhere to enter all of the settings to send it along to an smtp server of your choosing, but there is never a test button.

I work for an MSP, and 99% of the time, I am doing work like this remotely. It's unreasonable to drive out every time a client gets a new printer if they didn't buy it through us, so I'm just going to remote into a machine there and go at it.. But this requires me to call in, and have someone on the phone with me hitting send.  It often times takes a few tries to get all the settings right, requiring you to keep telling them to try again over and over again.  So my number one feature request is a test button which will allow me to test the settings (by myself) from the configuration web page.  Is that too much to ask?

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