A client called in and explained that the phone system was down. They had an Asterisk based PBX box on site. We attempted to access it remotely, but it was not responding at all. A coworker was getting his stuff together to head out and take a look at it. Suddenly, the client called back in.
Client: You can cancel the trip out, we're good.
Coworker: What do you mean you're good?
Client: It's working again. I fixed it.
Coworker: What did you do?
Client: I kicked it really hard and it booted right up after that.
Coworker: You literally kicked the server?
The client didn't have any trouble with that box again after that, though they did eventually replace it with a Cisco UC500 solution 6 months later.
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