Overheard at the office #30

It's about 5:15 on a Friday afternoon, I'm wrapping up something and trying to get out the door. Unfortunately Donald had different ideas and transferred a call over to me.

Caller: I just bought this fax machine and I'm having trouble setting it up.
Me: settles in for a very long call while caller rambles on about $Diety only knows what

Overheard at the office #29

$BOSS asks Sven a technical questions, Sven looks over at me.
$BOSS: Don't ask him, I want to know if you know.
Sven: I don't need to know everything, I've got Alan.
$BOSS: What are you going to do if Alan leaves?
Sven: I'm going with him.
Me: I can probably get you a desk, but I don't know about getting you on the payroll.

The cast of characters

I don't think I've ever posted this.

When I started at $COMPANY, it was manned primarily by Mitch and Glen. Miguel was part time and focused primarily on special projects. Armando is the owner, Daniel was the Operations Manager. Donald, who is Armando's father, mans the front desk. Finally, Max is in Daniel's office doing telemarketing and other sales functions. There was one other employee, Alex, who was still ours but permanently placed with a large client.

Overheard at the office #28

As I'm sure I've mentioned before, lunch was always an event at the office. So one day we're all sitting around the round table enjoying a nice looking sandwhich spread. There's this pair of old, dirty rusted out scissors sitting on someone's desk, I'm sure they came with the building. Suddenly I notice Sven frantically trying to get my attention. I look over and he's pointing at Donald cutting open a sub bun with those scissors.

It's probably one of those you just had to be there moments, but to this day someone brings this up at least once a month and we enjoy a good laugh. In fact, it was a recent conversation with Sven and his instance that led to this post.

Overheard at the Clients Office #1

The client went with the cheaper option an went with the phone system proposed by their ISP. I'm on site to babysit the ISPs phone installers. At one point I suggest we just trunk their switch to ours, I'll match the VLANs to theirs, and we can avoid recabling since there's a lot of ports not labeled on the patch panel, and I'm not in the mood for cable tracing today.

So I have to keep going back a step, and eventually explain trunking.

ISP: So you're saying VLAN 2 here and VLAN 2 there will be the same?
me: Yes.
ISP: Hmmmmm......

There is a long pause where ISP Guy is turning his head back and forth between the two switches and in deep thought.  I'm not going to like whatever he has to say next, but morbid curiosity isn't going to allow me to just leave now.

ISP: No, that doesn't sound right at all.  That could never work.  Where did you come up with this ****.
me: OK, have it your way, I'll be over there catching up on emails.

The World Needs to Hear This one

Not my story, but an absolute classic.

https://www.reddit.com/r/talesfromtechsupport/comments/3id2i5/well_thats_one_way_to_completely_disregard_our/

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