Saturday, March 12, 2016

Overheard at the Office #39

I've been through this before with a couple other coworkers, so I gave Mason the low down on how this would go.  Since you don't know what the hell you're doing, you're probably going to call GoDaddy support from the beginning, and they'll walk you through the process of moving a DNS zone from somewhere else to our GoDaddy account.  Since its moving from one GoDaddy account to another, they'll probably even tell you that all the records in the zone will just transfer over.  But they wont.  You'll come in tomorrow to an empty zone.  Record everything now and recreate everything as soon as the zone is available to edit in the new account.


So what happens?  Mason comes in the next morning to calls from $CLIENT that the web site isn't working.  Hmm, wonder why.  His ticket update:  "GoDaddy said that they would copy over all the DNS settings but they didn't. I put everything back in now.  Give DNS a little time to update and then the site will be fine."  If only you would have known this would happen and put everything in last night, right?

No comments:

Post a Comment