$Client complained that her email would show up on one computer but not the other when it came in. She had Outlook up and running on the two computers, and after sending a couple test emails, I was able to confirm that this was indeed the case. Anyone care to take a guess?
The email account in question was $Client's personal email via her home cable provider. Wow! cable is apparently still in the 1990's and if they support IMAP, none of the online documentation indicates this. So when Outlook on computer 1 checks the mail, it pulls everything off of the server, because that's the default setting for POP. POP doesn't do push, so the email client will check every 15 minutes, and whichever computer checks first after the message is received will get it.
The fix is a simple checkbox in the account settings to leave a copy of messages on the server.
No comments:
Post a Comment