Overheard at the Office #61

Like many clients we took on, $CLIENT had "a guy" that was unable to keep up as the company grew.  But I don't think this guy ever kept up.  No worries, $COMPANY is on the job once again!  Here's some of the hi-lites of our findings.

• $PreviousAdmin could not tell us where the firewall was physically located.
• Internet Webmail was still over an HTTP connection.
• $SERVER is out of disk space, $PreviousAdmin was unaware.
• Most workstations are not running Windows Update because it "causes problems."
• A 3 year contract was purchased for an automatic online backup that has never been setup.  $CLIENT only became aware after $VENDOR called because of nonpayment.
• Unitrends Backup was purchased for all servers, however it is not installed on any server.
• $PreviousAdmin spent months trying to implement email alerts from $MajorApplication.  $COMPANY diagnosed and corrected the issue within 5 minutes.